Payments & Payouts Verification

How Does the AIFO Payment Process Work?

How do I purchase a challenge? To purchase a challenge, you first need to register and log in to your account. Then, select the challenge that best suits your needs....

What Payment Methods Does AIFO Accept?

What payment methods are available? We offer multiple secure and convenient payment options to help you get started quickly: We recommend using TRC20 for lower fees and faster processing. How...

Why does Veriff need access to my camera and microphone?

You need to use the camera on your device in order to take photos of your document and a selfie, as required. We can’t verify your identity without these photos....

Why do see the images of yourself upside-down/mirrored?

If the camera stream is inverted or mirrored, it is okay. When the photos are taken, we are able to flip the photos so that the data can be adequately...

After uploading my ID, my verification has been pending for a long time. What is happening?

Veriff’s IDV system uses a hybrid approach, meaning that our system is highly automated but we use expert verification specialists as well as our AI to ensure only real users...

What if your camera does not focus on the document?

If you are using a mobile device, usually tapping the screen where the image of the document is helps. If it does not or if you are using a computer,...

Can I verify my identity for someone else?

No. The person submitting the verification must match the identity on the document provided.

Can I use a document that isn’t in English?

Yes, Veriff supports identity documents from over 230+ countries and territories in multiple languages.

Can I complete verification on a mobile device?

Yes! You can use your phone’s camera to scan your ID and take a selfie.

How long does the verification take?

Most verifications are completed in seconds, but if a manual review is needed, it may take a few minutes.