Version September 2026
These AIFO General Terms and Conditions (the "GTC") govern rights and obligations in connection with the use of services provided by AIFO Global Ltd (the "Services"), offered mainly through the www.aifo.com website (the "Website"). Please read these GTC carefully. You are under no obligation to use the Services if you do not agree with or understand any portion of these GTC, and you should not use the Services unless you understand and agree to these GTC.
1.1. These GTC govern your ("you", "your", or the "Customer") rights and obligations in connection with the use of the Services provided by AIFO Global Ltd, with its registered office at Boulevard de Coalancanthe, Mutsamudu, Anjouan, Union of Comoros, License L16175/AG, registered in the Boulevard de Coalancanthe, Mutsamudu, Anjouan, Union of Comoros ("we", "our", or the "Provider").
AIFO Global Ltd, with License No. L16175/AG, and having its registered office at Boulevard de Coalancanthe, Mutsamudu, Anjouan, Union of Comoros, is responsible for certain operational, technical or technological aspects related to the simulated trading environment and the Platform's operational infrastructure.
1.2. By registering on the Website or, where registration is not required, not later than by your first use of the Services, you are entering into a contract with the Provider, the subject of which is the provision of the Services of your choice. The GTC form an integral part of such a contract and, by executing the contract with the Provider, you express your agreement to these GTC.
1.3. The Services are only intended for persons over the age of 18 residing in the country for which the Services are available. By registering on the Website, you confirm that you are over 18 years of age. If you are under 18 years of age, you may not use the Services. You undertake to access the Services solely from one of the countries for which the Services are available. You acknowledge that your access to and use of the Services may be restricted or prohibited by law in some countries, and you undertake to only access and use the Services in accordance with applicable laws.
1.4. The Provider shall not provide Services to any Customer who: (i) is of nationality or is residing in Restricted Jurisdictions; (ii) is established or incorporated, or has a registered office in Restricted Jurisdictions; (iii) is subject to the relevant international sanctions; or (iv) has a criminal record related to financial crime or terrorism. "Restricted Jurisdictions" means: (a) any country or territory subject to comprehensive sanctions or trade embargoes imposed by the United Nations Security Council, the U.S. Office of Foreign Assets Control, the European Union, the United Kingdom's HM Treasury, or any other applicable international sanctions authority, and/or (b) any country or territory that the Provider determines, at its sole discretion, to present unacceptable legal, regulatory, reputational or operational risk, as published on the Website from time to time. The list of Restricted Jurisdictions may be updated at any time without prior notice to reflect changes in applicable sanctions regimes or the Provider's compliance policies. The Provider reserves the right to refuse, restrict or terminate the provision of any Services to Customer as per this Clause 1.4 and such Customer is prohibited to use the Services, which also includes the use of the Client Section and/or Trading Platform. By registering on the Website and/or using the Services, the Customer acknowledges and confirms that: (x) the Customer is not located in, incorporated in, nor a national or resident of any Restricted Jurisdiction; (y) the Customer is not named on any sanctions list maintained by any authority referred to above; and (z) the Customer's access to and use of the Services does not violate any applicable law or regulation in the Customer's jurisdiction. The Customer further agrees to notify the Provider immediately upon becoming aware of any change in circumstances that would cause any of the above confirmations to become inaccurate and shall indemnify, defend and hold harmless the Provider Parties (as defined in Clause 10.2) from and against any losses, fines, penalties, regulatory sanctions and legal expenses arising from any inaccuracy in, or breach of, the confirmations in this Clause 1.4. These confirmations shall be deemed repeated each time the Customer accesses or uses the Services.
1.5. The Services consist of tools for simulated foreign exchange trading and simulated trading with other instruments on financial markets, analytical tools, training and educational materials, access to the Client Section, and other ancillary services provided by the Provider or third parties. Any trading performed through the Services is simulated and does not constitute actual trading on any financial market. Any funds displayed or allocated in connection with a Demo Account are fictitious, have no monetary value outside the Services, and may not be withdrawn, transferred, or used for actual trading. Any profit split or payout made available under a specific product is subject to the applicable product rules, verification, compliance review, and approval procedures. The Customer is not required to pay any losses arising solely from simulated trading.
1.6. NONE OF THE SERVICES PROVIDED TO YOU BY THE PROVIDER CAN BE CONSIDERED INVESTMENT SERVICES IN ACCORDANCE WITH APPLICABLE LAWS. THE PROVIDER DOES NOT GIVE OR PROVIDE TO YOU ANY GUIDANCE, INSTRUCTIONS, OR INFORMATION ABOUT HOW OR IN WHICH MANNER YOU SHOULD PERFORM TRANSACTIONS WHEN USING THE SERVICES OR OTHERWISE, OR ANY OTHER SIMILAR INFORMATION ABOUT THE INVESTMENT TOOLS TRADED, NOR DOES THE PROVIDER ACCEPT ANY SUCH GUIDANCE, INSTRUCTIONS, OR INFORMATION FROM YOU. NONE OF THE SERVICES CONSTITUTE INVESTMENT ADVICE OR RECOMMENDATIONS. NO EMPLOYEES, STAFF, OR REPRESENTATIVES OF THE PROVIDER ARE AUTHORIZED TO PROVIDE INVESTMENT ADVICE OR RECOMMENDATIONS. SHOULD ANY INFORMATION OR STATEMENT OF ANY EMPLOYEE, STAFF, OR REPRESENTATIVES OF THE PROVIDER BE INTERPRETED AS INVESTMENT ADVICE OR RECOMMENDATIONS, THE PROVIDER EXPLICITLY DISCLAIMS THAT THE SAME IS INVESTMENT ADVICE OR RECOMMENDATIONS AND SHALL NOT BE RESPONSIBLE FOR THEM.
1.7. Your personal data is processed in accordance with the Privacy Policy.
1.8. The meaning of the definitions, expressions, and abbreviations used in these GTC can be found in Clause 18.8.
1.9. By registering on the Website and/or activating any AIFO Challenge, the Customer acknowledges and confirms that: (i) the Services are of a simulated nature as described in Clause 1.5, and all trading performed through the Services is not real and does not constitute actual financial market transactions, notwithstanding that real-time or near-real-time financial market data may be used as reference pricing; (ii) all funds allocated to the Customer's demo account are fictitious as described in Clause 1.5, do not represent actual money, confer no proprietary or legal interest on the Customer, and may not be withdrawn, transferred or applied to any actual trading under any circumstances; (iii) the Services do not constitute investment services, financial advice, portfolio management, or any other regulated activity under any applicable law, and no part of the Services should be relied upon as such, in accordance with Clause 1.6; (iv) the Customer has not relied upon any representation or statement made by the Provider or any of its employees, staff or representatives — other than those expressly set out in these GTC — in deciding to register for or use the Services, and any such statement, if made, is expressly disclaimed in accordance with Clause 1.6; and (v) the Customer is using the Services entirely at the Customer's own risk, and possesses sufficient knowledge, experience and sophistication to independently evaluate the nature, purpose, and risks of the Services. THE CUSTOMER ACKNOWLEDGES THAT THIS CLAUSE 1.9 FORMS AN ESSENTIAL BASIS OF THE CONTRACT BETWEEN THE CUSTOMER AND THE PROVIDER, WITHOUT WHICH THE PROVIDER WOULD NOT HAVE AGREED TO PROVIDE THE SERVICES. THE CUSTOMER'S CONFIRMATIONS UNDER THIS CLAUSE 1.9 SHALL BE DEEMED REPEATED EACH TIME THE CUSTOMER ACCESSES OR USES THE SERVICES.
2.1. You can order the Services through the Website by completing the appropriate registration or order form. After registration, we will e-mail you the login details for the Client Section and/or Trading Platform and allow you to access them.
2.2. The Services include, among other things, the following products (a) the Free Trial: a complimentary, limited access to certain features of the Services for a defined period, the scope and duration of which are published on the Website. Completing the Free Trial does not entitle the Customer to access any paid Services, Verification, or the AIFO Trader Programme; (b) AIFO Evaluation Challenge: a simulated trading evaluation programme that may comprise one or more stages, depending on the selected Challenge option; (c) Instant Account: an immediate-access simulated trading account subject to the applicable risk-management, trading, consistency, account-maintenance, verification, and payout requirements; and (d) the Sprint / 24-Hour Challenge: a limited-time simulated trading challenge subject to the applicable trading period, profit target, risk limits, position restrictions, payout conditions, and other product rules. The applicable parameters, conditions, account sizes, and Fees for each product are set out in the applicable product rules, order confirmation, Dashboard, and the Website.
2.3. All data that you provide to us through the registration or order form, the Client Section, or otherwise must be complete, true, and up to date. You must immediately notify us of any change in your data or update the data in your Client Section. The Customer is responsible for all the provided data being accurate and up to date; the Provider is not obligated to verify the accuracy of any data provided and shall bear no liability for any consequences arising from inaccurate or outdated data submitted by the Customer. The provision of false, inaccurate, or materially incomplete data shall constitute a material breach of these GTC and may result in the immediate suspension or termination of the Customer's account and all Services in accordance with Clause 10.1, without any entitlement to a refund of fees paid.
2.4. The Services are intended for individual Customers only. If you provide information indicating that you are acting on behalf of a company, institution, or other legal entity, the Provider may reject your registration or order, or require additional verification before providing the Services. By submitting such information or making such a statement, you confirm that you have reached this determination independently and without reliance on any statement by the Provider. For the avoidance of doubt, the Provider is not obliged to verify the accuracy of any such information, and you shall be solely responsible for the accuracy of the information you provide and your legal or tax status.
2.5. The fee for the AIFO Challenge varies according to the option selected and depends on the amount of the initial capital, the degree of the acceptable risk, the parameters applicable to the selected AIFO Challenge and, where applicable, any subsequent Verification, and possibly other configurations. More detailed information on individual options and fees for those options are provided on our Website. The final fee will be determined based on the option you select when completing the form for ordering the AIFO Challenge. The Provider reserves the right to also provide the Services under individually agreed conditions. All individually agreed conditions shall be determined by the Provider at its own discretion. Individual discounts and other benefits may not be combined, unless expressly stipulated otherwise by the Provider. The applicable fee for the Customer's selected option (the "Fee") shall be confirmed to the Customer in the order confirmation issued pursuant to Clause 2.10. Once an order has been confirmed and the Fee paid, the Fee applicable to that specific order shall not be subject to change except as provided in Clause 2.9. All Fees are stated in USD unless otherwise indicated and are inclusive of any applicable taxes as provided in Clause 3.2.
2.6. The Fee is paid for allowing you to access the AIFO Challenge or the Services provided under the AIFO Challenge. Except for any withdrawal or refund rights available under Clauses 12.1 and 12.2, the Customer is not entitled to a refund of the Fee due to cancellation, termination, failure to complete or meet the applicable conditions, or violation of these GTC.
2.7. If the Customer lodges an unjustifiable complaint regarding the paid fee or disputes the paid fee with the Customer's bank or payment service provider (e.g. through chargeback services, dispute services, or other similar services), without first contacting the Provider at support@aifo.com and allowing not less than 14 calendar days for resolution, on the basis of which an annulment, cancellation or refund of the Fee or any part thereof is requested, the Provider is entitled, at its own discretion, to stop providing to the Customer any services and refuse any future provision of any services; and/or to recover from the Customer all Chargeback Costs incurred in connection with such dispute, which shall constitute a debt immediately due and payable.
2.8. Where the selected AIFO Challenge includes a subsequent Verification, the option selected when placing the order shall also apply to that Verification. Where applicable, you will start the subsequent Verification and any related product with the parameters and currency corresponding to the selected AIFO Challenge option. Once you make a selection, it is not possible to change it. If you are ordering a new AIFO Challenge, the restrictions specified in this Clause 2.8 shall not apply.
2.9. The Provider may change the fees, parameters, and conditions of the Services from time to time. Any such change will apply to new orders placed after the change takes effect. For Services already purchased, the applicable fees, parameters, and conditions will be determined according to the Customer's purchase date, account status, applicable product rules, order confirmation, and the version displayed in the Customer's Dashboard. Where different rules apply based on the purchase date, the rules and parameters displayed in the Dashboard for the relevant account will prevail.
2.10. Any data entered in the order form can be checked, corrected, and amended until the binding order of the Services. The order of the Services of your choice is made by submitting the order form. The Provider will immediately confirm the receipt of your order to your e-mail address. In the case of the Free Trial, the order is completed upon the delivery of the confirmation to your e-mail address, whereby the contract is executed. In the case of the AIFO Challenge, the order is completed upon the payment of the Fee for the selected option (more on this in Clause 3.4), whereby the contract between you and the Provider is executed, the subject of which is the provision of the selected AIFO Challenge and, where applicable, any subsequent Verification. The contract is concluded in English. We archive the contract in electronic form. Customers may request a copy of their contract at any time by contacting us at support@aifo.com.
2.11. You acknowledge that in order to use our Services, you must obtain the appropriate technical equipment and software, including third-party software (e.g., software for the use of the Trading Platform), at your own risk and expense. The Website is accessible from the most commonly used web browsers. The internet access, purchase of the equipment, and purchase of the web browser and its updates are at your own risk and expense. The Provider does not warrant or guarantee that the Services will be compatible with any specific equipment or software. The Provider does not charge any additional fees for the internet connection.
2.12. You acknowledge that the operators of trading platforms are persons or entities different from the Provider and that their own terms and conditions and privacy policies will apply when you use their services and products. Before sending an order form, you are obligated to read those terms and conditions and privacy policies.
2.13. Provisions relating to abnormal or excessive order behaviour and its treatment as a Forbidden Trading Practice are set out in Clause 5.5.
3.1. All payments, charges, refunds and financial operations related to the services will be carried out through AIFO Global Ltd, a limited company, registered under License No. L16175/AG, with its registered office at the Boulevard de Coalancanthe, Mutsamudu, Anjouan, Union of Comoros, or through other payment service providers, acquirers, financial institutions or technological intermediaries designated by the Provider (collectively, the "Payment Processor").
3.2. The amounts of fees for the AIFO Challenge options are in USD. The fees may also be paid in other currencies that are listed on the Website. If you select any other currency than the USD, the amount of the fee for the selected option of the AIFO Challenge shall be converted by our rates and it will automatically display your payment total in your chosen currency, so you know how much you are paying before you confirm the order. The Customer acknowledges that if the payment is made in a currency other than the one the Customer has chosen on the Website, the amount will be converted according to the prevailing exchange rates at the time of payment.
3.3. Service charges are inclusive of all applicable taxes. The Customer is responsible for fulfilling all tax obligations arising from the use of the Services in accordance with applicable law and, where required, for properly paying any taxes or other charges to the relevant authority.
3.4. You may pay the Fee for the selected option of the AIFO Challenge by a payment card, via a bank transfer, or using other means of payment that the Provider currently offers on the Website.
3.5. In the event of payment by a payment card or via any other express payment method, the payment shall be made immediately. If you select a bank transfer for payment, we will subsequently send you a pro-forma invoice in electronic form ("e-invoice") stating the amount payable for the option of the AIFO Challenge you have chosen on the Website. You undertake to pay the amount within the period specified in the e-invoice. The Fee is considered paid when its full amount is credited to the Provider's account. If you do not pay the amount on time, the Provider is entitled to cancel your order. The Customer bears all fees charged to Customer by the selected payment service provider (according to the valid pricelist of the payment service provider) in connection with the transaction and the Customer is obliged to ensure that the respective fee for the selected AIFO Challenge is paid in full.
3.6. For cryptocurrency payments, users must ensure that the payment is sent to the correct wallet address and via the correct blockchain network specified on the applicable payment invoice or payment instructions. AIFO shall not be responsible or liable for any loss of funds resulting from incorrect payment information entered or provided by the user, including, but not limited to, sending funds to an incorrect wallet address or using an unsupported or incorrect blockchain network.
3.7. Payment Settlement by Odeonpay ALE S.R.L ("Paysagi"). The Provider is AIFO Global Ltd. Payments are settled via Odeonpay ALE S.R.L. ("Paysagi"), acting solely as Merchant of Record for transaction settlement purposes. Paysagi is not the supplier of the goods or services. Payment settlement is subject to Paysagi's Terms of Use, available at https://paysagi.com/terms-of-use/, which are presented to customers during the payment process.
4.1. Only one Client Section is permitted per Customer and all of the Customer's Services must be maintained in the Client Section.
4.2. The total number of AIFO Challenges and Verifications per one Client Section may be limited depending on the total sum of the initial capital amounts of the products ordered by the Customer or on the basis of other parameters. Unless the Provider grants an exception to the Customer, the initial capital amounts may not be transferred between the individual products or mutually combined. You may also not transfer or combine your performance, Service parameters, data, or any other information between the products.
4.3. Access to the Client Section and Trading Platform is protected by login data, which the Customer may not make available or share with any third party. Only the registered Customer may access the Client Section and Trading Platform or perform trades, unless the Provider has expressly granted a prior written exception. Any exception granted by the Provider must be limited to the scope expressly approved by the Provider and must comply with the applicable product rules and these GTC.
4.4. The Customer acknowledges that the Services may not be available around the clock, particularly with respect to maintenance, upgrades, or any other reasons. In particular, the Provider bears no responsibility, and the Customer is not entitled to any compensation, for the unavailability of the Client Section or Trading Platform and for damage or loss of any data or other content that Customer uploads, transfers or saves through the Client Section or Trading Platform.
4.5. The Customer may at any time request cancellation of the Client Section by sending an e-mail to support@aifo.com. Such request will terminate the Customer's access to the Services and the contractual relationship upon confirmation by the Provider. Any refund will be governed by Clauses 12.1 and 12.2 and the applicable refund policy stated in the FAQ.
5.1. During the demo trading on the Trading Platform, you may perform any transactions, unless these constitute forbidden trading strategies or practices within the meaning of Clause 5.4. You also agree to follow good market standard rules and practices for trading on financial markets (e.g., risk management rules). Restrictions may also be imposed by the trading conditions of the Trading Platform that you have selected for trading.
5.2. You acknowledge that the Provider has access to information about the demo trades that you perform on the Trading Platform. You grant the Provider your consent to share this information with persons/entities who are in a group with the Provider or who are otherwise affiliated with the Provider, and you grant the Provider and these persons/entities your consent and authorization to process such information for the following purposes: (i) risk management and fraud prevention; (ii) improvement and development of the Provider's products and services; (iii) compliance with applicable laws and regulations; (iv) internal analytics and business intelligence; (v) operating and providing the Services; and (vi) any other purpose connected with the Provider's legitimate business interests, subject to applicable law. All processing of personal data shall be conducted in accordance with the Provider's Privacy Policy and applicable data protection laws. You agree that these activities may be performed automatically without any further consent, consultation, or approval on your part being necessary, and that you are not entitled to any remuneration or revenue associated with the use of the data by the Provider in anonymised or aggregated form for business intelligence or product development purposes. The Provider is aware that you do not provide the Provider with any investment advice or recommendations through your demo trading. You acknowledge that you may suspend your demo trading on the Trading Platform at any time.
5.3. The Provider bears no responsibility for the information displayed on the Trading Platform, nor for any interruption of, or delay or inaccuracy in the market information displayed through your Client Section.
5.4. FORBIDDEN TRADING PRACTICES.
5.4.1. DURING THE DEMO TRADING, IT IS PROHIBITED TO:
5.4.2. As our Customer, you must use the Services for your personal use only. No third party may access or trade on your AIFO Challenge or Verification accounts, and you may not access or trade on behalf of another person, unless expressly permitted by the Provider in writing under Clause 4.3. Any activity outside the scope of an approved exception will be treated as a Forbidden Trading Practice and may result in the consequences set out in these GTC.
5.4.3. Furthermore, Customer shall not exploit the Services by performing trades without applying market standard risk management rules for trading on financial markets, this includes, among others, the following practices, (i) opening substantially larger position sizes compared to Customer's other trades, whether on this or any other Customer's account, or (ii) opening substantially smaller or larger number of positions compared to Customer's other trades, whether on this or any other Customer's account. The Provider reserves the right to determine, at its own discretion, whether certain trades, practices, strategies, or situations are Forbidden Trading Practices. For the avoidance of doubt, the Provider shall be entitled to rely on its own system records and data as prima facie evidence of any breach under this Clause 5.4.3.
5.5. If the Customer places an unusually high volume of orders for the Services within a disproportionately short period of time, the Provider may, as a protective measure, notify the Customer via the Client Section or e-mail. If such behaviour continues following notification, the Provider reserves the right to suspend any further orders by the Customer without prior notice and without any compensation. Where the Provider determines that such abnormal ordering behaviour is connected to, or constitutes, a Forbidden Trading Practice, the Provider may take all actions available to it under this Clause 5.5. The Provider reserves the right to determine, at its own discretion, the nature of the behaviour described above, and the Provider's system records shall constitute prima facie evidence in any such determination.
5.6. If the Customer engages in any of the Forbidden Trading Practices described in Clause 5.4, the Provider may:
5.7. In case when some or all Forbidden Trading Practices are executed on one or more AIFO Challenge and Verification accounts of one Customer, or accounts of various Customers, or by combining trading through AIFO Challenge and Verification accounts and AIFO Trader accounts, then the Provider is entitled to cancel all Services and terminate all respective contracts related to any and all Customer's AIFO Challenge and Verification accounts and/or apply other measures in Clause 5.5. The Provider may exercise any and all actions in Clauses 5.5 and 5.6 at its own discretion.
5.8. If any AIFO Trader accounts were used for or were involved in the Forbidden Trading Practices, this may and will constitute a breach of respective terms and conditions for AIFO Trader account with third-party provider and may result in cancellation of all such user accounts and termination of respective agreements by the third-party provider.
5.9. If the Customer engages in any of the practices described in Clause 5.4 repeatedly, and the Provider has previously notified the Customer thereof, the Provider may prevent the Customer from accessing all Services or their parts, including access to the Client Section and Trading Platform, without any compensation. In such a case, the Customer is not entitled to a refund of the fees paid.
5.10. The Provider does not bear any responsibility for trading or other investment activities performed by the Customer outside the relationship with the Provider, for example by using data or other information from the Client Section, Trading Platform, or otherwise related to the Services in real trading on financial markets, not even if the Customer uses for such trading the same Trading Platform that the Customer uses for demo trading.
5.11. DEVELOPMENTS IN FINANCIAL MARKETS ARE SUBJECT TO FREQUENT AND ABRUPT CHANGES. TRADING ON FINANCIAL MARKETS MAY NOT BE PROFITABLE AND CAN LEAD TO SIGNIFICANT FINANCIAL LOSSES. ANY PREVIOUS PERFORMANCES AND PROFITS OF THE CUSTOMER'S DEMO TRADING ARE NOT A GUARANTEE OR INDICATION OF ANY FURTHER PERFORMANCE.
6.1. AIFO provides simulated trading evaluation and account services, including Evaluation Challenges, Instant Accounts, and limited-time challenges such as the Sprint / 24-Hour Challenge. All accounts provided by AIFO operate in a simulated trading environment using virtual funds. The simulated capital displayed in an account does not constitute money deposited, invested, or otherwise provided by the trader, and cannot be withdrawn by the trader. The services provided by AIFO do not constitute investment services, brokerage services, portfolio management, deposit-taking, or an offer to provide live trading capital. No actual trading in financial markets is conducted on behalf of the trader through the simulated accounts.
6.2. Each account is subject to the product rules and trading conditions applicable to that account. The applicable rules may include requirements relating to profit targets, trading periods, minimum trading days, daily loss limits, maximum loss limits, margin usage, leverage, position size, floating losses, open positions, consistency, prohibited trading practices, account verification, and payout eligibility. The specific requirements applicable to an account may depend on the relevant product category, account status, purchase date, or other conditions communicated by AIFO.
6.3. Before purchasing or using an account, the Customer must review the applicable product rules, these GTC, and any other documents or instructions provided by AIFO. The trader is responsible for ensuring that all trading activity and account activity comply with the applicable rules at all times. The trader must also provide accurate and complete information and complete any identity, account, payment, compliance, or other verification required by AIFO.
6.4. Where an account is subject to an evaluation process, the trader must satisfy all applicable trading objectives and requirements before the account may be considered successfully completed. AIFO is not required to treat an evaluation as successfully completed if the account contains open positions or pending orders, if required information or verification has not been provided, or if the account is subject to a compliance, risk, or rule-violation review. If the Provider determines that the Customer has successfully completed the applicable Evaluation Challenge and any required review or verification, the Provider may make the applicable Funded Phase or subsequent service available, subject to the applicable product rules, verification, compliance review, and approval procedures. Any account progression, funded-account approval, or payout remains subject to AIFO's review, verification, and approval procedures.
6.5. AIFO may monitor and review trading activity, account performance, payment activity, login activity, account connections, and other relevant information for the purposes of: (a) verifying compliance with the applicable rules; (b) managing trading, operational, and financial risks; (c) preventing fraud, abuse, manipulation, or circumvention of the rules; (d) protecting the security and integrity of the platform; and (e) complying with applicable legal, regulatory, and compliance requirements. If AIFO reasonably determines that an account or activity may involve a rule violation, prohibited trading practice, abusive conduct, inaccurate information, fraud, security risk, or other unacceptable risk, AIFO may take any action permitted under these Terms and Conditions or the applicable product rules, including delaying a review, requesting additional information, restricting activity, reducing leverage, suspending access, rejecting a payout, closing the account, or terminating the relevant services.
6.6. The Sprint / 24-Hour Challenge is a limited-time simulated trading program. It is subject to a specified trading period and the additional requirements stated in the applicable product rules. The trader must complete the applicable requirements within the specified period and comply with all applicable trading and risk-management rules. Failure to satisfy the requirements within the specified period, or any breach of the applicable rules, may result in the account being considered unsuccessful, closed, or terminated. Any payout or settlement associated with the Sprint / 24-Hour Challenge is subject to the applicable payout conditions, verification procedures, compliance review, and AIFO's approval. At the end of the applicable trading period, the Provider may close open positions, suspend trading access, or otherwise process the account in accordance with the applicable product rules.
6.7. AIFO does not guarantee that a Customer will pass an Evaluation Challenge, achieve any trading objective, receive a Funded Phase or any subsequent account, generate profits, retain access to an account, or receive a payout. Any performance results shown in an account are simulated results only and do not represent actual trading results, guaranteed performance, guaranteed income, or guaranteed payout outcomes.
6.8. AIFO may amend, replace, suspend, or discontinue any product, program, trading condition, risk control, eligibility requirement, or payout condition from time to time. The rules applicable to an account shall be determined by the version displayed on the AIFO platform or Dashboard, provided to the trader, or otherwise identified by AIFO as applicable to that account. Where different rules apply based on the purchase date or account status, the rules applicable to the relevant account shall prevail.
If the Customer successfully completes the applicable Evaluation Challenge and any required review, AIFO may make a subsequent simulated funded-style account available, subject to verification, compliance review, and approval. Where a separate agreement with a third-party entity is required, that agreement shall be governed by its own terms. Completion of an Evaluation Challenge does not guarantee the conclusion of such an agreement or the acceptance of the Customer. The terms, conditions, and agreement between the Customer and a third-party company are strictly between the Customer and the third-party company. AIFO Global Ltd is in no way involved with the AIFO Trader Program agreement—or lack thereof—executed between the third-party company and the Customer. The Customer acknowledges their personal data may be shared with a third party company for purposes of considering offering such a contract.
8.1. The Website and all Services, including the Client Section, their appearance and all applications, data, information, multimedia elements such as texts, drawings, graphics, design, icons, images, audio and video samples, and any other content that may form the Website and the Services (collectively as the "Content"), are subject to legal protection pursuant to copyright laws and other legal regulations and are the property of the Provider or the Provider's licensors. The Provider grants you limited, non-exclusive, non-transferable, non-assignable, non-passable, and revocable permission to use the Content for the purpose of using the Services for your personal use and in accordance with the purpose for which the Services are provided. The Content is not sold or otherwise transferred to you and remains the property of the Provider or the Provider's licensors.
8.2. All trademarks, logos, trade names, and other designations are the property of the Provider or Provider's licensors, and the Provider does not grant you any authorization to use them.
8.3. Both the Customer and the Provider undertake to act in accordance with the principles of fair dealing in the performance of the contract and in mutual negotiations and, in particular, not to damage the good reputation and legitimate interests of the other party. The Customer and the Provider will resolve any possible disagreements or disputes between them in accordance with these GTC and the applicable law.
8.4. Except for the rights expressly set out in these GTC, the Provider does not grant you any other rights relating to the Services and other Content. You may only use the Services and other Content as set out in these GTC.
8.5. When accessing the Services and other Content, the following is prohibited:
8.5.1. to use any tools that may adversely affect the operation of the Website and Services or that would be intended to take advantage of errors, bugs or other deficiencies of the Website and Services;
8.5.2. to circumvent geographical restrictions of availability or any other technical restrictions;
8.5.3. to make copies or back-ups of the Website and other Content;
8.5.4. to reverse-engineer, decompile, disassemble or otherwise modify the Website and other Content;
8.5.5. to sell, rent, lend, license, distribute, reproduce, spread, stream, broadcast or use the Services or other Content otherwise than as permitted;
8.5.6. to use automated means to view, display or collect information available through the Website or Services; and
8.5.7. to use any other tools or means the use of which could cause any damage to the Provider.
8.6. The provisions of Clause 8 are not intended to deprive the Customer of the Customer's consumer rights which cannot be excluded by law.
9.1. YOU ACKNOWLEDGE THAT THE SERVICES AND OTHER CONTENT ARE PROVIDED "AS IS" WITH ALL THEIR ERRORS, DEFECTS AND SHORTCOMINGS, AND THAT THEIR USE IS AT YOUR SOLE RESPONSIBILITY AND RISK. TO THE MAXIMUM EXTENT PERMITTED BY THE MANDATORY LAWS, THE PROVIDER DISCLAIMS ANY STATUTORY, CONTRACTUAL, EXPRESS, AND IMPLIED WARRANTIES OF ANY KIND, INCLUDING ANY WARRANTY OF QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT OF ANY RIGHTS.
9.2. TO THE EXTENT PERMITTED BY THE MANDATORY PROVISIONS OF THE APPLICABLE LAWS, THE PROVIDER IS NOT RESPONSIBLE FOR ANY HARM, INCLUDING ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFIT, LOSS OF DATA, PERSONAL OR OTHER NON-MONETARY HARM OR PROPERTY DAMAGE CAUSED AS A RESULT OF USE OF THE SERVICES OR RELIANCE ON ANY TOOL, FUNCTIONALITY, INFORMATION OR ANY OTHER CONTENT AVAILABLE IN CONNECTION WITH THE USE OF THE SERVICES OR ELSEWHERE ON THE WEBSITE. THE PROVIDER IS NOT RESPONSIBLE FOR ANY PRODUCTS, SERVICES, APPLICATIONS OR OTHER THIRDPARTY CONTENT THAT THE CUSTOMER USES IN CONNECTION WITH THE SERVICES. IN CASE THE PROVIDER'S LIABILITY IS ESTABLISHED IN CONNECTION WITH THE OPERATION OF THE WEBSITE OR PROVISION OF THE SERVICES BY A COURT OF JUSTICE OR ANY OTHER COMPETENT AUTHORITY, THIS LIABILITY SHALL BE LIMITED TO THE AMOUNT OF THE FEE ACTUALLY PAID BY THE CUSTOMER FOR THE SPECIFIC SERVICE IN CONNECTION WITH WHICH THE CUSTOMER HAS INCURRED THE LOSS. THE PARTIES ACKNOWLEDGE THAT THE ALLOCATION OF RISK IN THIS CLAUSE 9.2 IS REASONABLE AND REFLECTS THE FEE STRUCTURE OF THE SERVICES. NOTHING IN THIS CLAUSE 9.2 SHALL EXCLUDE OR LIMIT THE PROVIDER'S LIABILITY FOR: (I) DEATH OR PERSONAL INJURY CAUSED BY THE PROVIDER'S GROSS NEGLIGENCE OR WILFUL MISCONDUCT; (II) FRAUD OR FRAUDULENT MISREPRESENTATION BY THE PROVIDER; OR (III) ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE MANDATORY LAW.
9.3. The Provider reserves the right to modify, change, replace, add, or remove any elements and functions of the Services at any time without any compensation.
9.4. The Provider is not responsible for its failure to provide the purchased Services if that failure occurs due to serious technical or operational reasons beyond the Provider's control, in the case of any crisis or imminent crisis, natural disaster, war, insurrection, pandemic, a threat to a large number of people or other force majeure events, and/or if the Provider is prevented from providing the Services as a result of any obligations imposed by law or a decision of a public authority.
9.5. The provisions of Clause 9 are not intended to deprive the Customer of the Customer's consumer or other rights that cannot be excluded by law.
10.1. IF THE CUSTOMER VIOLATES ANY PROVISION OF THESE GTC IN A MANNER THAT MAY CAUSE ANY HARM TO THE PROVIDER, IN PARTICULAR, IF THE CUSTOMER ACCESSES THE SERVICES IN CONFLICT WITH CLAUSE 1.3 OR 1.4, IF THE CUSTOMER PROVIDES INCOMPLETE, UNTRUE OR NON-UPDATED INFORMATION IN CONFLICT WITH CLAUSE 2.3, IF THE CUSTOMER ACTS IN A MANNER THAT MAY DAMAGE THE PROVIDER'S GOOD REPUTATION, IF THE CUSTOMER VIOLATES THE DEMO TRADING RULES PURSUANT TO CLAUSE 5.4, IF THE CUSTOMER ACTS IN CONFLICT WITH CLAUSE 8.3, AND/OR IF THE CUSTOMER PERFORMS ANY OF THE ACTIVITIES REFERRED TO IN CLAUSE 8.5, THE PROVIDER MAY PREVENT THE CUSTOMER FROM ORDERING ANY OTHER SERVICES AND COMPLETELY OR PARTIALLY RESTRICT THE CUSTOMER'S ACCESS TO ALL OR SOME OF THE SERVICES, INCLUDING ACCESS TO THE CLIENT SECTION AND TRADING PLATFORM, WITHOUT ANY PRIOR NOTICE AND WITHOUT ANY COMPENSATION.
10.2. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE CUSTOMER SHALL DEFEND, INDEMNIFY AND HOLD HARMLESS THE PROVIDER AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS AND SERVICE PROVIDERS (COLLECTIVELY, THE "PROVIDER PARTIES") FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, LOSSES, LIABILITIES, COSTS AND EXPENSES (INCLUDING REASONABLE LEGAL FEES) ("LOSSES") ARISING OUT OF OR RELATING TO: (i) THE CUSTOMER'S BREACH OF ANY PROVISION OF THESE GTC, INCLUDING WITHOUT LIMITATION CLAUSES 1.4, 2.3, 5.4 AND 8.5; (ii) THE CUSTOMER'S VIOLATION OF ANY APPLICABLE LAW OR REGULATION, INCLUDING APPLICABLE SANCTIONS LAWS; (iii) THE CUSTOMER'S ENGAGEMENT IN ANY FORBIDDEN TRADING PRACTICES AS DEFINED IN CLAUSE 5.4; (iv) ANY MISREPRESENTATION MADE BY THE CUSTOMER IN CONNECTION WITH THESE GTC OR THE CUSTOMER'S USE OF THE SERVICES, INCLUDING BREACH OF THE REPRESENTATIONS IN CLAUSES 1.4 AND 1.9; OR (v) ANY THIRD-PARTY CLAIM ARISING FROM THE CUSTOMER'S USE OF THE SERVICES IN VIOLATION OF THESE GTC. THE CUSTOMER'S INDEMNIFICATION OBLIGATIONS UNDER THIS CLAUSE 10.2 SHALL SURVIVE THE TERMINATION OR EXPIRY OF THESE GTC AND ANY AGREEMENT.
11.1. You acknowledge that all communication from the Provider or its partners in connection with the provision of Services will take place through the Client Section or your e-mail address, which you register with us. Written electronic communication by e-mail or through the Client Section is also considered to be written communication.
11.2. Our contact e-mail address is support@aifo.com and our contact address is the Boulevard de Coalancanthe, Mutsamudu, Anjouan, Union of Comoros.
12.1. If you are a consumer, you have the right to withdraw from the contract without giving a reason within 14 calendar days of its execution, subject to applicable mandatory law. If you start performing Demo Trading before the expiry of this period, you may lose your right to withdraw to the extent permitted by applicable law. Any product-specific refund conditions, exclusions, or shorter commercial refund periods are set out in the FAQ.
12.2. Your withdrawal request must be sent to support@aifo.com within the applicable 14-calendar-day period. We will confirm receipt of your request without undue delay. If your withdrawal is valid, we will refund the applicable fees no later than 14 calendar days after receiving your withdrawal request, using the same payment method used for the original payment. Any refund request based on a commercial refund policy or special product conditions must comply with the applicable requirements stated in the FAQ.
12.3. The Provider is entitled to withdraw from the contract in the case of any breach by the Customer specified in Clause 10. The withdrawal has effect from the day of its delivery to the e-mail address of the Customer or through the Client Section.
13.1. If the Services do not correspond to what was agreed or have not been provided to you, you can exercise your rights from defective performance. The Provider does not provide any guarantee for the quality of the services. You must notify us of the defect without undue delay at our e-mail address or at our address listed in Clause 11.2. When exercising the rights from defective performance, you may request that we remedy the defect or provide you with a reasonable discount. If the defect cannot be remedied, you can withdraw from the contract or claim a reasonable discount.
13.2. We will try to resolve any complaint you may lodge as soon as possible (no later than within 30 calendar days), and we will confirm its receipt and settlement to you in writing. If we do not settle the complaint in time, you have the right to withdraw from the contract. You can file a complaint by sending an e-mail to our e-mail address support@aifo.com.
14.1. The Provider may amend these GTC from time to time. Amendments to these GTC will apply in accordance with the notice requirements set out in this Clause. Amendments to product-specific fees, parameters, trading conditions, or payout conditions will apply to each Customer in accordance with the rules applicable to the Customer's purchase date and account status, the applicable product rules, and the information displayed in the Customer's Dashboard. Where the FAQ or the Dashboard specifies that the rules applicable to an account purchased before a particular date continue to apply, those rules will govern that account.
14.2. If a change offers the Customer a new service, additional functionality, or another benefit, the Provider may notify the Customer less than 7 days before the effective date, but no later than the day before the change takes effect. Such change may take effect upon notification or on the later effective date stated in the notice. This Clause does not permit changes to fees or parameters applicable to already purchased and activated Services except as permitted under Clause 2.9.
14.3. The Provider will mainly change these GTC for the following reasons:
15.1. It is our objective that our customers are satisfied with the AIFO services; therefore, if you have any complaints or suggestions, we will be happy to resolve them directly with you and you can contact us at our e-mail address or at our address listed in Clause 11.2.
16.1. Any legal relations established by these GTC or related to them, as well as any related non-contractual legal relations, shall be governed by the laws of the Union of Comoros, excluding its conflict of law rules. Any dispute that may arise in connection with these GTC and/or related agreements will fall within the jurisdiction of courts of the Union of Comoros having local jurisdiction according to the registered office of the Provider.
17.1. The contract remains in effect until the applicable AIFO Challenge or Verification is passed, failed, completed, or otherwise terminated in accordance with Clause 6, Clause 10, or this Clause 17.
17.2. If no trading or other account activity occurs for 21 consecutive calendar days, the account may be classified as inactive and access may be suspended. If the account remains inactive for a further 30 consecutive calendar days after being classified as inactive, AIFO may close the account, unless different conditions are expressly stated in the applicable product rules.
17.3. Notwithstanding Clause 17.2 the Provider may terminate this contract with cause and immediate effect when the provision of Services under contract would affect the ability of the Provider to adhere to its legal obligations or orders or decisions of governmental bodies or other regulators
17.4. Either Party may terminate this contract without cause by serving a written notice at least 7 days in advance in accordance with Clause 11 on the other Party.
18.1. The Provider has not adopted any consumer codes of conduct.
18.2. These GTC constitute the complete terms and conditions agreed between you and the Provider and supersede all prior agreements relating to the subject matter of the GTC, whether verbal or written.
18.3. Nothing in these GTC is intended to limit any legal claims set out elsewhere in these GTC or arising from the applicable law. If the Provider or any third party authorized thereto does not enforce the compliance with these GTC, this can in no way be construed as a waiver of any right or claim.
18.4. The Provider may assign any claim arising to the Provider from these GTC or any agreement to a third party without your consent. You agree that the Provider may, as the assignor, transfer its rights and obligations under these GTC or any agreement or parts thereof to a third party. The Customer is not authorized to transfer or assign the Customer's rights and obligations under these GTC or any agreements or parts thereof, or any receivables arising from them, in whole or in part, to any third party.
18.5. If any provision of the GTC is found to be invalid or ineffective, it shall be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions. No past or future practice established between the parties and no custom maintained in general or in the industry relating to the subject-matter of the performance, which is not expressly referred to in the GTC, shall be applied and no rights and obligations shall be derived from them for the parties; in addition, they shall not be taken into account in the interpretation of manifestations of the will of the parties.
18.6. The schedules to the GTC form integral parts of the GTC. In the event of a conflict between the wording of the main text of the GTC and any schedule thereof, the main text of the GTC shall prevail.
18.7. Prior to the mutual acceptance of these GTC, the parties have carefully assessed the possible risks arising from them and accept those risks.
18.8. Definitions: