Standard Refund
A standard refund is available if the traderhas not started any trading within 7 days of payment. If no corresponding application is made within 7 days, you will not be able to enjoy the corresponding refund policy.
If a trader fails the KYC process, in addition to being prohibited from using the AIFO platform services, the customer will also be ineligible for a refund.
Challenge Fee Refund
Traders can choose to purchase optional add-on benefits when registering for a challenge. After purchase, if you successfully complete the challenge, your registration fee will be refunded (not including the part of the add-on benefits).