How do I purchase a challenge?
To purchase a challenge, you first need to register and log in to your account. Then, select the challenge that best suits your needs. If you are unsure which option to choose, feel free to contact AIFO support.we will be happy to assist you.
On the order page, choose your preferred challenge. If needed, you can select additional features (Add-ons). If you have a coupon code, make sure to enter it. Once completed, click 【CONTINUE】 to proceed.
Next, you will need to fill in your personal information, including your address, and review your selected challenge. After confirming the details, check the box [I accept the Terms & Conditions ], then click [PLACE ORDER] to proceed to the payment page.
We offer multiple payment methods for your convenience. You can choose the one that suits you best. You do not need to worry about transaction fees.AIFO covers them. However, if you choose to pay with cryptocurrency, a network fee may apply, which will be shown during the payment process.
Once your payment is completed, your account will be sent to your registered email within 30 minutes. Please keep an eye on your inbox.
If you have any questions, feel free to contact AIFO support at any time.
What should I do if my payment fails?
If your payment fails, you can try:
- Using a different payment method
If the issue persists, contact our support team with screenshots,we’ll assist you promptly.
Are there any hidden fees?
There are no hidden fees. The AIFO challenge fee is a one-time payment, with no additional charges during the challenge.
Optional Add-ons are available for those who wish to enhance their account features.
How long do I have to complete the payment?
The payment time depends on the selected payment method:
- Cryptocurrency payments: The order will be reserved for 10 minutes. Please complete the payment within this time, or the order will expire automatically.
- Other payment methods: Payment will be processed immediately after you enter and confirm your payment details.
We recommend preparing your payment method in advance to ensure a smooth transaction.
When is my payment considered completed?
Your payment is processed automatically and is usually completed within 10 minutes.
You can check your email after about 10 minutes for your account details.
In case of any issues, our team will proactively contact you via email.
